Welcome to Duwun.
These Terms & Conditions ("Terms") govern your access to and use of the Duwun platform, website, applications, services, and related features (collectively, the "Service").
By accessing or using Duwun, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
Eligibility and Acceptance of Terms
You must be at least 18 years old or the age of legal majority in your jurisdiction to use Duwun.
By creating an account or using the Service, you represent that:
- You have the legal capacity to enter into these Terms.
- The information you provide is accurate and complete.
- You will comply with all applicable laws and regulations.
User Accounts
To access certain features, you may be required to create an account.
You are responsible for:
- Maintaining accurate account information.
- Protecting your login credentials.
- Maintaining the confidentiality of your account.
- All activities occurring under your account.
You agree to notify Duwun immediately if you believe your account has been accessed without authorization.
Duwun reserves the right to suspend or terminate accounts that violate these Terms or pose a security risk to the platform.
Authentication and Account Security
Duwun may allow users to authenticate using:
You are responsible for maintaining the security of your authentication credentials.
Duwun is not responsible for unauthorized access resulting from your failure to secure your account.
We may require account verification, email verification, multi-factor authentication, or other security measures to protect users and the platform.
Acceptable Use Policy
You agree to use Duwun only for lawful purposes.
You may not:
- Violate any applicable law or regulation.
- Upload, distribute, or publish illegal content.
- Engage in phishing, fraud, scams, or deceptive practices.
- Distribute malware, viruses, or harmful code.
- Interfere with platform security or operations.
- Attempt unauthorized access to systems or accounts.
- Send spam or unsolicited communications.
- Infringe upon intellectual property rights.
- Harass, threaten, or abuse others.
- Impersonate any person, company, or organization.
Duwun may investigate and take action against violations, including account suspension or termination.
User Content and Public Profiles
Duwun allows users to create and publish:
- Link-in-Bio pages
- Digital Business Cards
- Public Profiles
- QR Codes
- Appointment Booking Pages
- Forms and Lead Capture Pages
- Other content and services introduced in the future
You retain ownership of content you submit to the platform.
However, by publishing content through Duwun, you grant Duwun a worldwide, non-exclusive, royalty-free license to host, display, store, reproduce, and distribute that content solely for the purpose of operating and improving the Service.
You are solely responsible for:
- Content you publish
- Links you share
- Images you upload
- Information displayed on public pages
- Information collected through forms
- Information displayed through digital business cards
- Information shared through appointment booking pages
Duwun does not endorse, verify, or guarantee the accuracy of user-generated content.
User Content Removal Rights
Duwun reserves the right, but is not obligated, to review, remove, restrict, or disable content that:
- Violates these Terms
- Creates legal risk
- Infringes intellectual property rights
- Promotes fraud or illegal activity
- Harms users or the platform
Forms and User-Collected Information
Duwun provides tools that allow users to collect information from third parties through forms, lead capture pages, and appointment booking functionality.
Users who collect information through Duwun are solely responsible for:
- Obtaining any required consent
- Providing required privacy disclosures
- Complying with applicable privacy laws
- Managing information collected through their pages
Duwun acts solely as a platform provider and is not responsible for how users collect, use, or process information obtained through forms or appointment bookings.
Intellectual Property
The Duwun platform, including software, branding, trademarks, logos, content, design elements, source code, and proprietary technology, is owned by or licensed to Duwun and is protected by intellectual property laws.
You may not:
any portion of the Service without prior written permission.
"Duwun" and related branding are protected trademarks and may not be used without authorization.
Copyright Complaints
Duwun respects intellectual property rights.
If you believe content hosted through Duwun infringes your copyright, please submit a written notice including:
- Description of the copyrighted work
- Location of the allegedly infringing content
- Contact information
- Statement of good-faith belief
- Statement made under penalty of perjury
Duwun may remove allegedly infringing content and suspend repeat infringers.
Subscription Plans and Billing
Certain features may require a paid subscription.
By subscribing, you agree to:
Subscription plans may include:
Pricing and available features may change over time.
Payments and Stripe Processing
Payments may be processed through Stripe or other authorized payment processors.
Duwun does not store complete credit card numbers on its own servers.
By making a purchase, you authorize the applicable payment processor to charge your payment method.
Failed payments may result in:
- Service interruptions
- Account restrictions
- Downgrades
- Cancellation of paid services
We may suspend, downgrade, restrict, or terminate paid features when payments fail or remain unpaid.
Users agree not to initiate fraudulent chargebacks. Duwun reserves the right to dispute chargebacks and suspend associated accounts.
Automatic Renewals
Unless canceled before the renewal date, subscriptions automatically renew for the same billing period.
You authorize Duwun and its payment processor to charge the applicable subscription fee upon renewal.
You may cancel renewal at any time through your account settings or by contacting support.
Users are responsible for canceling subscriptions before the renewal date.
Subscription fees are non-refundable except where required by law.
Cancellation will prevent future renewals but generally does not provide refunds for previously paid billing periods unless required by law.
Cancellation and Account Termination
You may terminate your account at any time.
Duwun may suspend, restrict, or terminate accounts that:
- Violate these Terms
- Engage in fraud or abuse
- Create security risks
- Harm the platform or other users
Upon termination:
- Access to the Service may be removed
- Public pages may become unavailable
- Certain information may be retained as required by law
Service Availability and Modifications
Duwun is continuously evolving.
We may:
without liability to users.
We do not guarantee uninterrupted availability of the Service.
Temporary downtime may occur due to maintenance, upgrades, security issues, or circumstances beyond our control.
Future Marketplace Services
Duwun may introduce marketplaces, templates, third-party services, digital products, or creator tools.
Duwun acts solely as a platform provider and is not responsible for transactions, agreements, disputes, quality, performance, or representations made by third parties.
Beta Features
Duwun may provide beta, preview, experimental, or early-access features.
Such features may contain errors, be modified, or be discontinued at any time.
Beta features are provided "as is" without warranties and may not be supported.
Future AI Concerns
Duwun may introduce automated, AI-assisted, or machine-generated tools and features.
Users remain responsible for reviewing and verifying generated content before publishing.
Third-Party Services
Duwun may integrate with third-party services including:
Use of third-party services may be subject to separate terms and policies.
Duwun is not responsible for the practices of third-party providers.
Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis.
Duwun makes no warranties regarding:
Your use of the Service is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Duwun shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Indemnification
You agree to indemnify and hold harmless Duwun, its owners, employees, contractors, and affiliates from claims arising out of:
- Your use of the Service
- Your content
- Your violation of these Terms
- Your violation of applicable law
Governing Law
These Terms shall be governed by the laws of the State of Georgia and the United States, without regard to conflict of law principles.
Changes to the Terms
We may update these Terms from time to time.
Continued use of Duwun following updates constitutes acceptance of the revised Terms.
Contact Information
If you have questions regarding these Terms, please contact us.